The introduction and expansion of VoIP applications in many business environments has created as many questions as it has solutions. Primary among them is, “How can I gather intelligence about the performance of my hybrid TDM and IP-based communications?”

Automated Visibility
The answer is ReliaTel, which provides automated visibility and generates key, specific measurement of VoIP services, including aggregated and detailed call volume and voice service statistics. Browser-based and platform-independent, ReliaTel provides real-time VoIP performance data that enables you to see data either graphically or numerically. ReliaTel manages both the physical aspects of VoIP systems, such as device health and availability, as well as performance issues of throughput and quality.

View and Analyze a Wide Range of Metrics
Virtually any metric specific to IP-based devices and applications (regardless of vendor) can be analyzed and evaluated to provide meaningful performance data. This includes: