Expertly Monitor the Network Elements that Comprise Your Customer Voice and Data Networks

With ReliaTel, Managed Service Providers are empowered to provide remote network management services to their end clients under a single, all-encompassing service plan.

Using ReliaTel, MSPs can manage a customer’s entire service portfolio with complete vendor transparency, utilizing your own customized branding. More simply, you can sell and deliver the full spectrum of ReliaTel network monitoring capabilities as if they are their own. Furthermore, as your customers introduce new voice network technologies, ReliaTel will manage their hybrid transitional voice environment and their IP voice network environment. This puts you in a superior position to expand your service offerings to your customers and increase your revenue.

Enhanced Relationship-Based Sales
As opposed to ever-changing, platform-specific solutions, ReliaTel is a one-time investment that meets MSP needs today and grows with you. It offers a key support element for MSPs who seek active involvement in relationship-based sales. Because of its exceptional scalability, ReliaTel enables you to maintain long-term annuity relationships with your customers. As the customer grows and evolves, they are likely to require implementation of new voice and data technologies. With ReliaTel, you can grow with the customers and support any new service they desire to add.


Key Capabilities

In-Band & Out-of-Band Agentless Fault Monitoring

Dynamic Network Performance Dashboard

Automated Alarming, Notification and Escalation

Full Network Audit Trail, Diagnostic Logs and Playback

Cut-Through Remote Device Access

Automated Network Operations and Recovery
 Managed Service Providers
Solutions Home
Remote NOC Management
 
 Remote PBX Management
 Remote Network Monitoring
 Remote Application
 Performance
Performance Management
 
 Fault Management and
 Response Analysis
 Voice Traffic Performance
 Reporting
 CDR Analysis and Reporting
Service Level Management
 
 Dashboard SLA Monitoring
 SLA Alarming and Notification
 Reduce Operating Costs
 Download White Papers
Managing VoIP Performance
Sun Server Provisioning
Redhat Server Provisioning
Windows Server Provisioning
Windows 2003 Provisioning
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ReliaTel Technology Overview
Avaya Management Solution
Cisco Management Solution
Nortel Management Solution
Combest Success Story
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