Remotely Monitor and Manage PBX Health and Performance

ReliaTel’s remote alarm management capabilities enable you to deliver round-the-clock remote monitoring and alarm management for all of your customers’ PBXs, including (but not limited to):

Avaya

Nortel

Siemens

Lucent

NEC

Mitel

Cisco

Many others

ReliaTel continuously monitors your customers’ PBXs, analyzes activity, proactively detects and solves many routine alarms (before customers are aware of them).

ReliaTel provides a win-win solution to both MSPs and their customers. Dealers gain huge competitive advantage by delivering dramatically enhanced service programs to their customers while increasing the revenue stream from the customer – without a significant up-front hardware/software investment.

Customers benefit from ReliaTel’s comprehensive PBX and voice system monitoring and management, via increased system availability and performance, less system downtime, and in many cases, reduced overall PBX maintenance costs.


Key Capabilities

Real-Time, Remote PBX Monitoring

Circuit-Level PBX Fault Management

Automated PBX Alarming, Notification & Escalation

Interactive PBX Knowledge Base

Cut-Through Remote PBX Access

Full PBX Audit Trail, Diagnostic Logs, & Playback

Automated PBX Operations & Recovery Processing

Statistical PBX Alarm Trending & Reporting
 Managed Service Providers
Solutions Home
Remote NOC Management
 
 Remote PBX Management
 Remote Network Monitoring
 Remote Application
 Performance
Performance Management
 
 Fault Management and
 Response Analysis
 Voice Traffic Performance
 Reporting
 CDR Analysis and Reporting
Service Level Management
 
 Dashboard SLA Monitoring
 SLA Alarming and Notification
 Reduce Operating Costs
 Download White Papers
Managing VoIP Performance
Sun Server Provisioning
Redhat Server Provisioning
Windows Server Provisioning
Windows 2003 Provisioning
 Download Brochures
ReliaTel Technology Overview
Avaya Management Solution
Cisco Management Solution
Nortel Management Solution
Combest Success Story
Home | Corporate | Solutions | Services & Support | News & Announcements | Contact Us | Site Map
© Copyright 2008. All Rights Reserved. Tone Software Corporation | Privacy Policy | Legal Information
(800) 833-8663 • (714) 991-9460 • info@tonesoft.com