ReliaTel provides unified, vendor-independent monitoring and management of the diverse networks and technologies that drive your business, as well as your customers’ business. In a widely dispersed, multi-vendor environment, ReliaTel comprehensively monitors and manages customer networks remotely without compromising security.
ReliaTel can be used across all NOC centers to centrally manage diverse customer environments, regardless of their location, size or platform.
Ensure NOC Reliability and Availability
Through platform-independent monitoring and a browser-based management portal, ReliaTel can remotely:
- Monitor all PBX, VoIP, and IP telephony devices and systems in true real time through a common management interface
- Detect and analyze all device faults, alarms, performance issues and display alarms at the designated NOC
- Automatically resolve and clear routine alarms and alert staff of critical alarms
- Provide MSP staff with in-depth diagnostics to rapidly resolve problems
- Automate scheduled and routine maintenance procedures
- Generate statistical alarm, performance, and traffic reports to identify hot spots, capacity bottlenecks, maintenance issues, and the key metrics necessary to meet targeted service levels
ReliaTel is engineered to help MSPs remotely manage:
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