Anticipate Performance Issues Before SLAs are Jeopardized

When your primary job is managing technology solutions for your customers, it’s imperative that you know about threats to service delivery before they materialize. Your bottom line depends on it.

The power of ReliaTel is that it gives you that vision, notifying you of undesirable performance from the technology and networks you manage before significant threats arise. With ReliaTel’s comprehensive alarming and notification capabilities, you can be confident your service level commitments will be met.

Receive Automatic Notification Before Problems Arise
Real-time performance metrics are analyzed based on customizable threshold ranges, and continuously presented using multi-zoned gauges that reflect optimum, cautionary, and critical performance levels. Alarms are automatically triggered when performance measurements fall outside established thresholds, and automated notification is sent to immediately alert staff of potential problems.


Key Capabilities

Flexible Alarm Generation based on Any Criteria

Customizable Notification in Multiple Medias

Comprehensive Escalation Capabilities

Web-based Alarm Management Interface

Interactive Alarm Knowledgebase

Immediate Cut-Through Access to Diagnose & Resolve Problems
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