Gain Intelligence and Automated Visibility Into VoIP Performance

The introduction and expansion of VoIP applications in the enterprise environment has created as many questions as it has solutions. Primary among them is, “How can I gather intelligence about the performance of my hybrid TDM and IP-based communications?”

Automated Visibility
The answer is ReliaTel, which provides automated visibility and generates key, specific measurement of VoIP services across your enterprise, including aggregated and detailed call volume and voice service statistics.

Browser-based and platform-independent, ReliaTel provides real-time VoIP performance data that enables you to see data either graphically or numerically.

View and Analyze a Wide Range of Metrics
Virtually any metric specific to IP-based devices and applications (regardless of vendor) can be analyzed and evaluated to provide meaningful performance data. This includes:

  • Bandwidth usage
  • Packets sent/lost/received
  • Delay
  • MOS/MOS score
  • Blocking
  • Grade of service
  • Jitter
  • Latency
  • TCP retransmits
  • Processor load/utilization

Key Capabilities

Comprehensive Voice Metric Monitoring

Automated Metric-Based Alarming, Notification & Escalation

Graphical Voice Metric Dashboard

Extensive Voice Metric Analysis & Reporting

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