Improve Service Levels and Reduce Costs with Centralized Automation

In the ongoing effort to ensure that end-to-end service levels are met both internally and externally, ReliaTel adds value by helping enterprises improve service levels and reduce costs .

Key Metrics in a Centralized Interface
ReliaTel manages interconnecting business services by providing key performance and quality of service metrics through a centralized interface. When you can virtually “see” your network, you can take the necessary steps to ensure that availability remains high and service level commitments are routinely met (if not exceeded).

Ensure Efficient Use of Bandwidth
Centralized automation enables enterprises to track the performance of service-providers and monitor utilization statistics, which helps to ensure efficient use of bandwidth.


Key Capabilities

Customizable Thresholds & Availability Monitors

Dynamic Service Level Dashboard

Full Audit Trail & Diagnostic Logs

Statistical Service Reporting & Trending

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