Achieve New Levels of Visibility and Control

ReliaTel enables corporate telecommunications departments to easily and effectively monitor and manage their PBXs and voice systems in house, reducing costs.

Assured Provision of Voice Services
ReliaTel enables enterprises to expertly manage TDM voice technologies as they continue to provide critical service. Oftentimes, TDMs are relied-upon as the primary voice delivery mechanism while new VoIP technologies are adopted and implemented. ReliaTel understands the need to assure these services, and it provides the technology to do so.

Ensure Peak Performance Enterprise-wide
ReliaTel’s automated telecom management ensures voice resources are consistently operating at peak performance and delivering the optimal service levels to the organization. Using ReliaTel, companies can continuously manage the health of their voice equipment and ensure the reliability and availability of critical voice services while reducing overall voice maintenance expenses.


Key Capabilities

Real-Time Multi-Vendor PBX Fault Monitoring

Automated PBX Alarming, Notification & Escalation

Interactive PBX Knowledge Base

Circuit-Level Interactive Mapping

Cut-Through Remote PBX Access

Full PBX Audit Trail, Diagnostic Logs & Playback

Automated PBX Operations & Recovery

Statistical Traffic Analysis & Reporting

CDR Analysis & Reporting

PBX Capacity Planning & Reporting

 Large Enterprises
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Large Enterprise Home
Business Service Assurance
 
 Converged Infrastructure
 Assurance
 VoIP Service Assurance
 Service Level Compliance
Network Operations Consolidation
 
 PBX / Switch Monitoring and
 Management
 IT / IS Network Management
 Contact Center Monitoring
Performance Management
 
 Capacity Planning
 Voice Traffic Performance
VoIP Performance Indicators
 Combest Success Story
 Download White Papers
Managing VoIP Performance
Sun Server Provisioning
Redhat Server Provisioning
Windows Server Provisioning
Windows 2003 Provisioning
 Download Brochures
ReliaTel Technology Overview
Avaya Management Solution
Cisco Management Solution
Nortel Management Solution
Combest Success Story
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