As convergence creates a hybrid telecommunications and IT/IS networking environment, your monitoring needs must unify the management of all communications platforms. ReliaTel is engineered to comprehensively manage and monitor the entire business-computing infrastructure – across data systems, devices and network types – to deliver optimum service levels across the entire global operation.

ReliaTel can monitor all aspects of your IT/IS networking infrastructure, ranging from physical devices (e.g., application servers) to the business critical services operating within your IT/IS environment.

Local or Remote Management of Network
ReliaTel monitors networking devices and servers to provide critical analysis on the performance of e-mail, messaging, Web servers and other enterprise technologies. It automatically alerts personnel to problems and exceptions, and enables users to easily maintain voice and data application systems from any local or remote location.

ReliaTel’s management facilities empower business enterprise IT/IS departments to:

• Maintain the entire global computing operation
• Increase overall service levels to meet service level agreements and requirements
• Reduce the complexity and costof supporting and maintaining diverse servers, voice systems, network devices, mainframes, applications and environmental sensors
• Utilize a single, unified management solution that manages virtually all business resources across the infrastructure, including
TDM-based PBXs and
IP-telephony networks
• Proactively detect and automatically resolve fault conditions before users report problems and/or service is disrupted, and reduce mean time to repair
• Increase security and ensure business policies through a common management approach
• Significantly reduce dependency on platform-specific management tools and the associated costs
• Apply human and computing resources more efficiently and effectively to achieve maximum ROI