ReliaTel is specifically designed to proactively monitor and manage the diverse, business-critical VoIP, PBX, IP Voice, and IT Network infrastructure across Avaya, Cisco, Nortel, Siemens, Lucent, NEC, HP, Sun, Microsoft, IBM, and many others.

Through ReliaTel, consolidated platform-agnostic management is easily deployed and leveraged to ensure the overall availability and reliability of crucial information technology, telecommunications, environmental, and physical facility support systems.

ReliaTel Delivers Strategic Benefits to the Entire Organization and the Business Bottom Line. ReliaTel will:

• Ensure reliability and availability across all infrastructure voice and data elements, systems, and networks.
• Consolidate management with a common, “single pane of glass” Web-based Interface
• Provide most powerful, in-band and out-of-band real-time monitoring available
• Manage faults across the entire logical, physical, and operational infrastructure
• Deliver critical early warning to preempt disaster & service outages
• Expedite diagnostics and root cause analysis, and speeds Mean Time to Repair
• Offer secure, cut-through remote access to rapidly resolve problems & reduce costs
• Automate to prevent recurring problems, reduce staff workload, and ensure business policies
• Automatically perform critical initial deployment testing, as well as ongoing system tests and maintenance to ensure service availability and expedite infrastructure implementation
• Reduce failures, service outages, emergency maintenance, and maintenance costs
• Generate statistical reports to pinpoint revealing trends, bottlenecks, capacity issues, hot spots, maintenance issues, and management issues
• Deliver actionable Voice Quality, Traffic, and Capacity data to ensure top voice services
• Improve operations, availability, and overall voice and data service levels to ensure maximum profitability and ROI.