Your voice and data network is your business. Your mandate is to assure reliable performance and resolve problems quickly before service levels degrade and service level agreements are compromised. ReliaTel can be your strongest tool in those pursuits.

Virtually any part of your network operations can be monitored and managed through ReliaTel’s browser-based window – CO switches, IP-based telephony switches, broadband, hosted IP telephone, and so on. Imagine how dramatically control of your hybrid environment will improve when you can see, measure and manage it through a single point of control.

Critical Insight
ReliaTel manages both the physical and logical health and performance of both voice and data operations. Through ReliaTel, all operational metrics are analyzed and critical insight into operational performance and service levels is provided. Comprehensive reporting delivers actionable data to pinpoint operational hotspots, trends, and bottlenecks that negatively impact operational efficiency and service levels. Report generation can be automatically scheduled, executed and delivered via e-mail or a corporate intranet on a periodic basis, giving critical team members insight into key system performance. ReliaTel’s reporting capabilities help carriers measure their performance, and with the freedom it gives you to access and resolve problems quickly, you can be assured of peak performance that delivers on SLAs.