Real-Time Service Level Dashboards Ensures Critical Customer Performance Measures are Maintained

For carriers, there is simply no substitute for the ability to monitor the technology and networks that comprise your total solution. After all, how can you effectively agree to service level agreements without the power to see those levels – regardless of the vendor –easily, accurately and instantaneously?

Using the dynamically updated ReliaTel Performance Dashboard, you can immediately see current performance ranges, critical Key Performance Indicator (KPI) trends, and threats to both specific customer services as well as overall service levels.

The ReliaTel Dashboard provides the platform-independent technology to:

  • See the present with visibility into current performance levels measured against operational metrics and established performance thresholds
  • See the near future with early indicators of performance problems developing at the individual element level, as well as the aggregated operational level across the entire infrastructure
  • See the performance trends with actionable performance metrics and information

Key Capabilities

Dynamic, Graphical Dashboard Gauges

Customizable Ranges, Severities, and Metrics

Configurable Dashboard Organization and Presentation

Immediate Cut-Through Access to Diagnose & Resolve Problems

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