To efficiently manage service level agreements, carriers must establish visibility over their array of disparate network components. To do so, many carriers turn to ReliaTel, a proven, off-the-shelf solution that enables greater visibility, performance management and vendor-independent control of complex, global network infrastructures.
ReliaTel offers unified, vendor-independent consolidation of systems managing large converged VoIP/IP environments while enhancing the productivity of the carrier’s telecommunications and IT staff. In the highly competitive carrier space, the carriers who can best deliver and service “triple play” packages (voice, data and video) at the lowest price will have a significant competitive advantage. ReliaTel ensures Carriers can reliably and cost effectively deliver the business critical voice and network services that drive their profits.
Reduce Mean Time To Repair
Through a browser-based, one-stop window, carriers can gain dramatically improved visibility over their infrastructure, which reduces mean time to repair and helps ensure customer satisfaction and brand loyalty. Furthermore, carriers can utilize ReliaTel’s performance measures to ensure the telecommunication network is provisioned to meet both business objectives and customers’ needs. ReliaTel is a strategic carrier management solution designed to:
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