Unify the Management of Your Global and Hybrid Environments with Confidence

Segmented TDM and IP telephony infrastructures are traditionally difficult to manage. ReliaTel is an easy-to-deploy solution that eliminates the complexity of such hybrid network management, providing unparalleled visibility across your legacy and next-generation network infrastructure. ReliaTel’s benefit is immediately realized as it provides a rapid, noticeable impact on financial efficiency and operational reliability.

Manage Mixed Environments Locally or Remotely
ReliaTel expertly monitors and manages assets, automatically alerts personnel to problems and exceptions, and enables authorized users to easily access and control both data and voice systems from any local or remote location. Through ReliaTel, server and network device exceptions and potential problems are resolved more rapidly – which is essential for carriers who wish to satisfy customers and retain their ongoing business. The net result is that overall business service availability increases dramatically, allowing your staff to better manage your growing technology infrastructure and the evolving needs of your customers.

Prepared to Evolve with Vendor Independence
ReliaTel’s platform-independent foundation acts as a safeguard for both your legacy and cutting-edge system investments, preparing you to evolve with technology. As new telecommunications devices and applications are introduced into your network, ReliaTel enables these solutions to be included without significant downtime or negative impact to systems already in the infrastructure.


Key Capabilities

Real-time Fault & Availability Monitoring

Automated Alarming, Notification and Escalation

Interactive Infrastructure Mapping

Cut-Through Remote Access

Automated Operations

 Carriers
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Business Service Assurance
 
 Converged Infrastructure
 Assurance
 IP Telephony Service Assurance
 Contact Center Management
Service Level Management
 
 Manage Customer SLAs
 Reduce MTTR
 Proactive Monitoring Approach
Network Performance Management
 
 Voice and Data Operations
 Management
 VoIP Performance and Call
 Quality Management
 CDR Analysis and Reporting
 Download White Papers
Managing VoIP Performance
Sun Server Provisioning
Redhat Server Provisioning
Windows Server Provisioning
Windows 2003 Provisioning
 Download Brochures
ReliaTel Technology Overview
Avaya Management Solution
Cisco Management Solution
Nortel Management Solution
Combest Success Story
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