If your voice infrastructure includes both TDM and VoIP technology, you need consolidated control of your voice infrastructure to reliably deliver quality services.  With ReliaTel's comprehensive management you can optimally manage PBXs, VoIP, and IP Telephony assets to streamline day-to-day operations and ensure the top performance levels necessary to deliver maximum ROI.

ReliaTel Ensures Both TDM and VoIP Technologies Deliver TOP Voice Service Levels with NO Surprises...

Do you learn of TDM or IP voice problems from your users, or worse yet – your customers?

You need ReliaTel… Using ReliaTel’s comprehensive management, you’ll be the first to know of both PBX and IP Voice network problems, and you’ll have the control you need to ensure 24x7 voice network reliability, while also consistently meeting your SLA targets. 

Through ReliaTel's continuous quality and performance monitoring, real-time fault detection, and automated alarm notification, you’ll know when both TDM and VoIP services are at risk.  A quick glance at ReliaTel’s Performance Dashboard, and you’ll know exactly where voice quality is fluctuating, and the source of those quality issues.  Once notified, you’ll use ReliaTel's web-based management interface to immediately gain remote access to managed voice devices, browse detailed logs, and rapidly diagnose and correct issues before users notice service and quality degradation.

ReliaTel Delivers the Voice Performance Information You Need, When You Need It…

ReliaTel performance monitoring and management provides real visibility into current voice performance levels measured against business-specific operational metrics and established performance thresholds.  Using ReliaTel, you’ll see the early indicators of voice performance problems developing at the individual element level, as well as the aggregated operational level, across the entire voice infrastructure – well before the service level “ripple” is felt.  

In addition, ReliaTel’s Voice Traffic & Quality Reporting facility provides actionable performance trend data within the context of your business needs and service level compliance targets.  You’ll get the performance information you need to identify both global and granular traffic, bandwidth, and quality issues that directly impact your voice network ROI, and your business.